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Your new paving stone is in place and ready for many years of enjoyment. With any concrete product you should expect a process called efflorescence to take place. This is a completely natural and expected process that sees the migration of salt to the surface of a porous material like concrete, where it forms a coating. The efflorescence process will leave a white residue/coating on your concrete products (pictured at the bottom of the page) as the result. This coating is neither permanent nor harmful to your paving and will naturally wear off over a couple seasons.
Also, some settling happens from time to time. Don’t worry! This is covered under your warranty and we will fix it. We do recommend letting the paving go through a full freeze/thaw cycle before any repairs are made in order to ensure any other potential settling works it’s way out.
When it comes to maintaining and cleaning your paving you should avoid pressure washing as this can damage the concrete or break up the jointing material/adhesives. Instead, use a leaf blower, your garden hose on any setting, or a stiff bristled broom to clean the surfaces. If you happen to stain or spill on your paving there are several cleaners that are paving/concrete specific that you can use. Reach out to our friends at The Rusty Shovel Landscape Shop for all the best options.
For the winter months, avoid using salts and ice melts as many of these products will naturally break down concrete. Instead sweep, shovel, and use sand for traction.
Your pavers can also be sealed to have a matte or gloss finish in year 2 (not year 1). If you would like us to do that for you check our our Maintenance Options for more information.